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Our Policy

shipping policy

USPS First Class/Priority Shipping - 3-5 Business Days

Shipping and Handling - USPS Real-time | Please allow 48 of receiving your order to process for shipping.

Local Pick Up - Available at checkout - Central, Columbus OH

  • Please wait for the pick-up email/notification before arriving.

  • Once the email has been received reply with a specific time between 3PM & 6:30PM, Monday-Saturday you plan to pick up your order. Unless discussed otherwise.

  • Be sure to include your name & order #.

  • Please notify us you have arrived.

Pandemic/Covid-19 notes

Due to the the Covid-19 pandemic, all clients are required to read the following:

This is a difficult time for individuals & business, so we thank you for your patience and support. For our customers who have asked how they can continue to support our small business in the meantime, for safety reasons, please wear a mask upon arrival (scheduled pick up or appointment). Temperature will be taken before appointment scheduled time. Washing hands and proper sanitation is a priority.

 

Returns are limited please read Terms and Conditions

return & exchange policy

Store credit for undamaged items purchased within 30 days.

Damages include but are not limited to stains, tears, odors, open or unsealed items, etc.

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  • At this time our Returns are not free. All customers are responsible for the return shipping cost.

  • Please allow 7-10 business days for your order to be received, processed, and exchanged.

  • Do not want to exchange? Full/Partial E-gift card will be processed in exchange for item(s), please allow 48 hours for store credit to be granted once item(s) have been received. 

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No returns or exchanges on the following items:

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  • Mask

  • Strips Lashes

  • Tweezers

  • Cleansers

  • Cleansing Brushes

  • Oils/Lotions/Scrubs/Body Wash/Soap

  • Custom Stainless-Steel Cups

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Please fill out Return Form, once completed please add your returned item(s).

For assistance, please Contact us. 

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