Our Policy
shipping policy
USPS First Class/Priority Shipping - 3-5 Business Days
Shipping and Handling - USPS Real-time | Please allow 48 of receiving your order to process for shipping.
Local Pick Up - Available at checkout - Central, Columbus OH
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Please wait for the pick-up email/notification before arriving.
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Once the email has been received reply with a specific time between 3PM & 6:30PM, Monday-Saturday you plan to pick up your order. Unless discussed otherwise.
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Be sure to include your name & order #.
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Please notify us you have arrived.
Pandemic/Covid-19 notes
Due to the the Covid-19 pandemic, all clients are required to read the following:
This is a difficult time for individuals & business, so we thank you for your patience and support. For our customers who have asked how they can continue to support our small business in the meantime, for safety reasons, please wear a mask upon arrival (scheduled pick up or appointment). Temperature will be taken before appointment scheduled time. Washing hands and proper sanitation is a priority.
Returns are limited please read Terms and Conditions
return & exchange policy
Store credit for undamaged items purchased within 30 days.
Damages include but are not limited to stains, tears, odors, open or unsealed items, etc.
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At this time our Returns are not free. All customers are responsible for the return shipping cost.
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Please allow 7-10 business days for your order to be received, processed, and exchanged.
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Do not want to exchange? Full/Partial E-gift card will be processed in exchange for item(s), please allow 48 hours for store credit to be granted once item(s) have been received.
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No returns or exchanges on the following items:
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Mask
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Strips Lashes
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Tweezers
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Cleansers
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Cleansing Brushes
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Oils/Lotions/Scrubs/Body Wash/Soap
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Custom Stainless-Steel Cups
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Please fill out Return Form, once completed please add your returned item(s).
For assistance, please Contact us.